Effective Date: 31 January 2026
Thank you for choosing our product. We strive to provide the best products and services to our customers. If you need to cancel your purchase or request a refund for IT Path Solutions, please review our cancellation and refund policy outlined below.
Cancellation Policy
For cancellations of our products, please adhere to the following guidelines:
- Cancellation requests must be submitted in writing via email to [email protected].
- Only first-time purchases are eligible for cancellation and refund consideration.
- Cancellation requests for first-time purchases received within 14 days of the initial purchase will be eligible for a full refund.
- Cancellation requests received after 14 days are not eligible for a refund.
- Recurring subscription payments (renewals) are non-refundable, even if requested within 14 days of the renewal date.
- Any applicable cancellation fees or charges will be clearly communicated to you at the time of the cancellation request.
Refund Policy
For refund requests related to our products, please follow the guidelines below:
- Refund requests must be submitted in writing via email to [email protected].
- Refunds are only available for first-time purchases.
- Refund requests for first-time purchases received within 14 days of the initial purchase, and meeting the cancellation policy criteria, will be eligible for a full refund.
- Refunds are not supported for recurring subscription payments, renewals, or repeat purchases.
- Refund requests received after 14 days of the initial purchase will not be eligible for any refund.
- Any applicable refund fees or charges will be clearly communicated at the time of the refund request.
- Refunds will be processed using the same method of payment used for the original purchase, unless otherwise agreed upon.
Exceptions and Special Cases
Customized or personalized versions of our products are non-refundable once the development or customization process has started.
Processing Time
We strive to process cancellation and refund requests as quickly as possible. Please allow up to 7 working days for review and processing.
You will be notified of the status of your cancellation or refund request via email.
Contact Information
If you have any questions or need assistance with the cancellation or refund process, please contact our customer support team:
Email: [email protected]
By purchasing our products, you acknowledge and agree to comply with this cancellation and refund policy. We reserve the right to modify or update this policy at any time. Any changes will be effective immediately upon posting the updated policy on our website.
Thank you for your understanding and cooperation.
IT Path Solutions
Ahmedabad, India
